Trusted Dental Care

I have been a patient with this practice for about 30 to 40 years. I found that the whole experience was much improved. I wasn’t delayed in waiting either for the hygienist who is very polite and very considerate and explained exactly what he was doing, then almost straight away i saw the dentist. He was very polite, gentle and considerate in the mouth, explaining clearly what he was doing and what would need doing.Overall a really great experience

You are made to feel at ease in a situation which can be challenging.

Location convenience & professional approach of dentist

Jay is a perfectionist and is always very charming as well

Highly Professional and friendly team

Easy parking opposite, nice surroundings, professional staff

On time, friendly. Lovely people

The staff are lovely, very welcoming. It’s very clean and has a good atmosphere.

I have a dreadful gag reflex which both the Hygienist and the Dentist are aware of, they both take their time in explaining what they are going to do, how they are going to do it and have regular little breaks during my treatment and stop instantly if required. Their kindness and attention to detail cannot be faulted

Always cheerful staff members from front of house to seeing the dentist . Always asked how you are. Pleasant, clean, fresh .

Long term association 40 + yearsYou omit to ask question about Denplan , private or NHS patientyou do not ask about emergency service which mine wasSo not a comprehensive questionnaire

Competent, professional treatment but maybe rather pricy. Check-up cost equates with London prices.

Every one very friendly, thank you

Dentist was very patient and reassuring

Staff always helpful and friendly.

Efficient and friendly staff

Excellent personal treatment and technician explained everything and his knowledge was excellent

I get nervous and I alway am put at ease

Had to switch hygienist for next appointment

I’ve found all the staff to be professional, friendly and understanding.

Friendly and nice

I felt very nervous walking in but both receptionist made me feel at easy and were so warm and welcoming, I was called in by the nurse and she had a friendly smile, the dentist (Preet) was amazing and took his time to make sure he could repair my tooth to look better than before. I felt at easy throughout my visit and can not recommend Kingsclere dental enough

Clean efficient on time

Great experience throughout, good knowledge and understanding of problem, very clear way forward explained. Delightful manner of staff made the appointment almost enjoyable- it is the dentist after all!

Excellent service from reception team and as always from Jay

I was understandably a little nervous but Ben put me at ease and was very gentle. I have so far experienced no problems following the extraction.

The reception staff are great myvdentist is excellent explains everything and listens to your question

Good dental care and hygienist advice.

I always feel listened to and options are very well explained. I never feel pressured to make decisions but feel well advised by my clinician

Friendly professional service.

Everything went well

Honestly I just want my teeth checked twice a year and that is what they do well. Not everything has to be amazing every time.

Efficient,friendly, comfortable surroundings.

Jay is kind and did a very expert job on my filling.

Sam is an excellent Hygienist and was very thorough in my treatment which has greatly improved my gum health .Thank you

Friendly staff and experienced staff

Supportive dental staff. Visiting the dentist for myself personally is a big anxiety trigger , but to see my children being seen by a kind / caring dental nurse has really helped them to happy to attend and not take on my anxieties.

Complete confidence in care & explanation given

I’ve found all the staff to be helpful and customer service orientated.

I'm extremely anxious , I've had very poor experiences previously with other dentists. I avoid treatment until it's absolutely necessary. I was made to feel at ease and in control, and my tooth extraction was over in about 5 minutes, I was told at every stage what I would hear, feel and what was happening. the nurse was so very kind and thoughtful, I noticed she brought in which must of been the tool to extract and hide this discretely. the receptionist were efficient and caring. the whole experience has given me faith back in good dentists.

Good service

Vey friendly reception. First class service from the Dentist. I was late due to the traffic but still received a first class service.

I have been very happy with the treatments I have been offered.Very professional.

Friendly Team felt at ease very welcoming and supportive. Feel confident bringing my children in! Everyone is so lovely nothing is to much trouble. Could leave my bag and push chair and knew it would be safe. Very friendly lovely chatty staff.

The ease of the whole appointment. The consideration for my comfort during the examination . The attention to detail by the Clinician. The respect I was shown despite the fact and long been overdue to visit. The information about the state of my 'oral health 'Overall a very pleasant 30 minute experience and felt professional ,friendly and efficient.

All completed as per expectations so quite satisfied.

Very friendly and professional staff across the whole practice. Very nervous patient who was made to feel completely at ease and would highly recommend to anyone.

Always manage to get an appointment when needed. All staff are extremely good with my son

Excellent dentist

Sam, my hygienist has helped me transform my dental hygiene personal management from poor to confident by clear explanation and easy to understand target setting. She is the best I’ve met.

Sam the hygienist is fantastic and the nurse made me feel very comfortable. The practice is well looked after and all staff I interacted with were super friendly.

Proffesional friendly efficient

Because the person who looks after me and my girls is great and makes me feel at ease and I have recommend her to more than one person.

Easy to book dual appointments to suit my schedule. Lovely team on Reception. Caring, thorough and informative Dentist, Hygienist and trainee hygienist. Staff were friendly toward each other. It was a relaxing environment.

My dentist

I arrived embarrassed and nervous. The receptionists were so kind and warm from the moment I walked through the door. The dentist, nurses, and hygienist were friendly, honest, helpful, informative, knowledgeable, and gentle - both with delivery of bad news, and with their work. Everyone was so kind, I never felt rushed or foolish. I always felt safe.

I already have recommended Kingsclere as I have been very happy with the take over from the old practice. Although I’ve had 3 dentist since the take over they have all been great

Friendly staff, pleasant surroundings, clean, the dentist and hygienist talks and listens to you.

Clean premises, thorough dentists and hygienist who treat patients with respect.

Lovely, kind, knowledgeable and approachable staff. Appointment started on time and didn’t go on for too long. There was also a nice balance of making the patient feel at ease and getting job done/knowledge ring shared. Advice delivered to the patient in a kind way.

A welcoming feel when you enter the practice. Keep up to date regarding appointment.

From the moment you walk in your are welcomed by the most friendly reception ladies who were both so cheerful and calming, as I made my way to the waiting room all other staff said hello and made me feel at ease. After a very short wait I was called by the nurse Louise she was very sweet and calm and asked me how my day had been so far. Once I was in the surgery my dentist Preet explained what he was doing at every stage and before I knew it my treatment was complete. I have never been to such an amazing practice before.

Katy is amazing and has never judged me on my poor oral hygiene. She is also really good with my little girl who comes to my appointments.

All of the team

Superb staff. All very friendly and very understanding people. My four children see a lovely lady named Katy and she's handles the situations very well and with Superb professionalism. my children leave with a happy smile every time. ☺️

As a patient who has had previous anxious & worrying experiences in childhood & later on in life I have received great understanding patient support plus detailed explanations of problems involved in the way forward

Kingsclere make me feel safe and comfortable

Nice fresh place, staff friendly and welcoming, knowledgeable and helpful

I have always felt at ease whilst attending all my appointments.

I’m confident that Kingsclere will always make me feel comfortable and do a good job.

Good service. Relaxed atmosphere.

All worked - no fuss

Very satisfied with my dentist, very caring.

Sam is a skilled and professional hygienist. Has a great manner and keeps you informed throughout the treatment

Great, confident staff in all areas. I felt very relaxed about the whole appointment.

Lovely team who really look after you and deliver a high level of care.

Dentist v professional

I've been a lifelong customer and continue to be. Receptionist was lovely. Hygienist removed my staining ergo my teeth are now white. Dentist was kind, empathetic and helpful. Dental nurses were lovely, too.

All I have ticked!

I have been a patient for many years at this practice and always been treated with respect

Efficient and friendly service. I am a nervous patient and was treated very well and put at ease.

The friendliness of all the staff at Kingsclere.

The whole team are very friendly and always more than happy to help. Sam is a fantastic clinician and made me feel very comfortable during my appointment.

I cannot fault them in any way. They are thorough and gentle and always make sure I am happy with my treatment. They also explain what they are doing and why.

All pleasant staff

Friendly people and good service, I never have to spend that long in the 'waiting room' LOL!

Always welcoming and very professional.

Always a helpful team

The staff and dentist are approachable and very professional

It's down to the individuals that look after me. My dentist is wonderful, I have complete trust, and the the hygienist is very gentle and caring. The reception staff are fine. The building itself is a bit depressing, some money needs to be spent to smarten it up.

The only thing wrong with the dental experience is the cost. 5 minutes with the dentist twice a year £39 every month. The hygienist is better value although it is expensive for basic hygiene.

Extremely professional and friendly service

Preet is very good. Team are friendly.

I like my dentist.

highly professional and helpfull set of people

Friendly staff.Excellent dental work provided by Ben Matthews

Punctual and very thorough

Jay was both professional and truly caring in understanding my daughter’s needs. She was highly anxious and has a learning disability, Jay was simply amazing in his attitude and empathy in explaining and caring for her throughout her treatment. Thank you!

All the staff are so patient, kind and help in any way they can.It is truly personal service, which I really appreciate.

They are very good

Friendly dentist - easy to change appointments when necessary

I am so happy with this dental practise and feel very safe and secure and know that they are looking after my best interests.The reception team are truly lovely as well.

Very happy with service from reception and medical staff.

The dentist explained everything in detail and answered all my questions.

A bright welcoming reception with helpful staff. The dentist and hygienist were friendly and explained what was happening and listened to my questions. Thank you.

I have always had a good experience, appointments are almost always on time, the people are great, efficient, polite and confident. I haven't had any tooth treatments since the change of ownership but feel confident any work would be done well. I use the denplan system so never have any nasty shocks to teh wallet. Overall i think the system and service have been very good and would recommend.

All the points already covered in this survey. All the staff are very friendly and put you at your ease. All areas of the business were clean and tidy and gave a highly professional appearance.

Very friendly staff, good communication, professional dentist who was patient with me when I was struggling with anxiety for my procedure.

My density (Jay) is very caring

I have never had any problems with this practice,never been rushed and have always been listened to.

Welcoming atmosphere, proficient staff. The dental surgeon is very gentle

Explanation of treatment

Excellent patient care, answered all my questions

I have had treatment at Kingsclere Dental Practice for many years. The Dentists & Hygenists have always treated me well. I am very comfortable & at ease whilst I'm there.

They listen to your needs, always treat you with professionalism and care.

The treatment was for a deep clean and I was made to feel relaxed abd treated with respect.

Sam is an exceptional hygienist always explains what and why she is going to do something

Friendly, easy to talk too, I felt very happy with everything.

Very friendly but thoroughly professional staff

I had an appointment with Kate (hygienist) first followed by my dental check up with Jay.All was good-as usual....such lovely people and also know their 'stuff'....

Nothing was wrong and dentist and staff wewre efficient and friendly

Dentist Preetpal Marjora is excellent. Friendly, sympathetic, considers your needs carefully, explains things well, technically expert (of course!!), recommends good follow-up plans

In and out efficiently, quick over and done. No problems

Fantastic practice

Caring efficient and friendly people

Efficient and friendly - all staff very professional too

Very understanding clinician. Explained all steps and outcomes

I am usually able to get appointments when I need them and seen promptly for emergency appointments.

Jay was fantastic he really listened to me! A paranoid stressed out patient and he completely put my mind at ease.

I was very impressed by my dental clinician he was considerate, explained in detail what to expectThe only surprising unpleasantness was the taste of the etching material, my goodness it was vile!Otherwise a very relaxing efficient caring appointment

Professional approach

Demeanour of dentists with children

Appointment on time all staff very friendly and explained procedures . Needed a filing during check up and was done straight away so no need to return

My dentists is exemplary, he's kind, considerate and listens to you as an individual, I would highly recommend him to others, my husband also sees him and rates his care very highly.A very professional clinician without losing the kindness of being a compassionate human being.

Friendly efficient service. They alway have time to listen to your needs and explain everything very clearly

Excellent service from Jay and the team as always.

Professional & Courteous.

Competence of, and advice received from, hygienist and dentist. Courtesy of desk staff

Very friendly service, very responsive to my needs, organised my appointment on the same day.

Ben as always was very professional and empathetic

Jo the hygienist was great

Friendly and professional experience had at Kingsclere.

Considering that I needed an extraction - it was as good an experience as it could be!!

All the staff are truly amazing. I couldn’t wish for a better Dental practice.

Both the Hygenists and the Dentist that I see are friendly, professional and seemingly thorough in all that they do.

High standards in all respects

I always get a friendly but highly professional service

Friendly reception, appointment on time, very efficient and friendly treatment, rapidly carried out with positive advice. Advance booking made for next visit.

All lovely friendly people and excellent treatment

There's no fuss and the treatment is good

I always receive a professional service by both hygienist and dentist at this practice. Always a friendly welcome from the receptionists and practitioners at Kingsclere.

Professional treatment

I was seen on time. The hygenist was very nice and had good advise.

The dentist took time to explain what my options were and answered any questions I had.

My situation explained by a dentist who appeared to very compitent in what he was doing. Receptionist appeared to be friendly and helpful.

Ben, the dentist and Sam, the hygienist are always courteous and professional. They àlways listen to my concerns and give me useful advice.

Reception was warm and welcoming and that have a lovely waiting area. I was quickly called through for my appointment and was greeted by Sam who took me through, she explained everything to me and her nurse was really kind. Overall I would highly recommend the practice

I attended with my 3 sons and saw Katy she was absolutely lovely and made them feel very calm my son is autistic and finds the dentist very stressful but it went very smoothly

Professional and I felt I could totally trust my dentist. Explained everything and relaxed me.

Professional and friendly

Good professional approach

Nice people who work there & in general a very nice practice

Overall experience

Good professional approach

The team are friendly and professional. I’m not a fan of visiting the dentist however both the hygienist and dentist strive to put me at ease and ensure I understand what to expect

Courtesy and caring nature of everyone I met. In particular my hygienist therapist and assistant; the fact that I not only was able to have my six monthly dental hygiene work carried out but also have a very recently broken tooth corrected with a filling was brilliant! I didn't realise that it could work like that! I thought I'd need to make more appointments - a proper revelation. Thank you Katy and Poppy.

They are all so friendly and helpful. I actually feel relaxed at the dentist!Great team!

Friendly relaxed atmosphere. All staff professional and helpful.

Kingsclere Dental Practice in Alton have never been anything than utterly helpful and satisfying to me. I would recommend them to anyone.

It’s the main dentist in the town, parking easy. Dentists very good

Very confident in our dentist

This is a bit like a written Deja Vue.I have always had the best treatment, and always done with care. The professionalism of ALL the staff stands out like a beacon.I also enjoy the 'banter' and gentle humour..it makes the place seem almost like home

All went well and friendly, and competent, staff

Professional, calm and friendly

Everyone is helpful and courteous, pleasant atmosphere

Extremely friendly reception and very good treatment.

Kind and helpful staff. Easy to use service.

Katy is just wonderful with my son. In just 2 visits, he has grown to really like her and be comfortable around her. She is a real credit to Kingsclere.

I've been at Kingsclere for nearly 30 years and never had an issue. Recent dealings great too and both Hygienist & Dentist were great. Calm and gentle and always a great job. Whole practice is very friendly and welcoming too.

Very understanding how I feeling and struggling with the treatment. Made adjustments in the treatment to make me feel comfortable. Checking on me all the time.

Total confidence in my dentist who puts patients first

Excellent service from Jay as always

Friendly courteous and very professional

Excellent practice great staff including clinical and reception . Always a pleasant experience

The dentist Preetpal is amazing. He is so gentle you would hardly know he was doing anything.

Very pleased with how Jay dealt with me and was very clear about what he was doing and why he was doing it with clear explanations and options moving forward without any pressure.

the procedure was all explained to me as before it was started and the again as it was carried out so I know exactly what was happening and why.

Friendly knowledgeable staff. I always feel that I’m in good hands with my allocated dentist.

Great service with attention to detail and my own needs

Courteous and friendly reception and treatment. The treatment was well explained and professionally carried out.

Friendly and professional staff

Lovely staff very helpful and they are great with Aa small kids. I really like it the clinic and I’m so happy that my son it’s a patient there

It was a quick and efficient assessment of the nature of the problem and prompt treatment solution.

Katy was fantastic dealing with my rather nervous and anxious son. She was very clear and told us exactly what she was going to do. He felt comfortable as she talked through what she was doing. I would highly recommend Kingsclere to other, staff are friendly and helpful. Personally, I think it’s a great dentist.

Lovely staff and short waits. Perfect for when I go with my kids, which I did this day. Also great for older patients like myself.

The reception treatment and care exceptional.Hygenist (Ithink name Sam brillliant credit to Practice.)Well done all.

Dental hygienist was very professional at her job and explained everything she was doing

Nice friendly staff, not anxious to be there

Friendly staff, treatments explained well

I needed to see a dentist for emergency treatment. I was able to be seen on the same day as I called in.

The reception and dentist where highly professional

Hygienist was extremely professional and helpful, explained all about what she would be doing during my visit , she explained how my gums had improved since my previous appointment and what I needed to do to improve it more.Appointment was slightly late starting by a few minutes but not a problem.Reception staff were very helpful too.

All the staff are helpful and friendly.

the dentist, Preetpal, is excellent. I take it as read that his clinical skills are first rate, but he also has a super friendly and helpful attitude, and explains things very well as he goes along. I was especially pleased with the way he selected the most appropriate and modestly costed treatment for my minor dental problem.

Everyone at Kingsclere,from the reception staff to the dentist, hygienist and dental nurse's always make me feel like I'm their only patient. Nothing seems too much trouble.

The dentist we saw was lovely and explained everything patiently. Many thanks.

On time. Very friendly. Very professional

Alway friendly and efficient They explain everything very well and always check I’m alright during treatments

The lady that took my teeth out was so fond to make sure I was comfortable with what she was doing

Professional and friendly

Polite, professional service. Advice given. Clean and comfortable surroundings.

All members of Kingsclere team have all been very good & professional.

My treatment was as expected Also I had to cancel my previous appointment but found it easy to reschedule Thank you for a good experience

Friendly staff Check up and hygiene appointments all good

No I can’t what works for me may not be applicable to other people’s

Efficient, caring team

I trust them to do a good job and not to do anything unnecessary.

Clinical staff very friendly, approachable, knowlegeable and make you feel very comftable during reatment

The whole team

The reception staff are very polite and helpful. The clinical staff are knowledgeable, informative and friendly putting you at ease and making you feel comfortable.

Ability to reschedule an appointment very quickly. The fact that my kids are under NHS treatment. All staff very friendly and professional. Building is very clean. My younger son has had a bad experience with a previous dentist but he is happy at Kingsclere. Thank you.

Friendly welcome and nice environment

Being a very nervous patient this was the first time I had needed treatment other than hygiene and check up. Ben was great, completed a simple treatment that was massive for me and really improved my dental fear. Set me at ease thank you

Friendly, explain things in an understandable way

Amazing dentist

Preetpal Marjara my dentist is so amazing and kind. He is very understanding and helpful with my disabilities. I always like going to see him and would highly recommend him to all my family and friends.

Very patient and good with Children who are nervous

The receptionists are warm and amicable, they remember my name and are chatty ( within reason) I'm sure they put nervous patients at ease. I started with Kingsclere as a very nervous patient when Cliff Rush ran the place and his legacy has continued with all the staff. Ben my dentist is very patient as I have a very severe gag reflex but he always allows for this to get things done. His assistant is very quiet but is just as reassuring.

Knowledgeable and friendly staff, a calm and pleasant environment.

the overall efficiency of the practice and the high quality of the dental treatment

Ben my dentist was excellent as always and I saw Kate hygiene appointment she was very good, listened to my issues and made me feel relaxed thank you

Lovely friendly staff who were very professional and made me feel very at ease.

Friendly, punctual and informative

Both Sam and Jay are very good at their jobs. Very professional and reassuring. They both inspire confidence.

The hygienist was very friendly and put me at ease straight away.

Very good treatment I’m now seeing the same hygienist and dentist and to me that’s what counts

They are efficient and friendly

Very professional & friendly dental practice.

I've always found the staff very friendly and helpful. The practice is clean, tidy and welcoming.

The dentist is very friendly and puts the patient at ease

Lovely dentist (Katy) who made sure to explain everything clearly to my daughter & me. She also took time to put my daughter at ease as she gets very nervous at the dentist

Lovely dental practice.Receptionist is absolutely lovely and helpful.Dentist was very nice and calming when I had to have a filling which I was nervous about.Very happy with the service, although would like to find out about a payment plan.

Courteous reminders in run up to appt to make sure attendance is confirmed (or indeed re-booked if not able) make planning simple; quick attention from arrival thru appt to checking out & booking next appointment; friendly, confident, pleasant.

Ben really listens to you and always explains what he is going. He worked so hard on making my teeth look good. He takes away the fear of going to the dentists.

I can highly recommend Kingsclere, as not only have the clinician’s been helpful and informative, the manager and all the other staff have just been so helpful, with not only myself but with my father when he has his appointments there too.

The treatment was fully explained and completed as efficiently as possible.

All clinicians are cheary polite professional and make me feel at ease and comfortable. I trust them completely and have only ever received gentle but excellent treatment.

Clinicians are very professional, understands one’s needs and act in one’s best interest. Practice is most welcoming

Appointment on time, dentist friendly and explained what she was doing well.

Everyone was amazing as always!

Good experience with trusted dentist

Appointment was earlier then booked , got a cancellation , which was great, having a chipped tooth .Dentist was wonderfull , very nice and welcoming x

I have been a patient at Kingsclere for many years and never been disappointed at the treatment received. All the staff are friendly and professional. The atmosphere and overall cleanliness are excellent.

Because they do not do anything that is not necessary .

Dentists attention to detail and communication skills

Good and polite staff, with professional clinicians

All staff excellent . Hygienist very good

From my first meeting with Cliff Rush many years ago I've always felt welcomed, reassured & respected. I have a strong gag reflex along with a fear of dentists due to dentists not listening to me in the past. All the staff present & past have listened, allowed me time to control my nerves and respected my fears. Add to that their warm and friendly attitude they make going to the dentist a positive experience rather than a necessary but fearful chore.

The staff are welcoming, friendly and efficient.

Always good service

Very warm and welcoming reception, they were very helpful and were very polite. The hygienist and the nurse were very friendly and introduced them by name which was a nice touch and very personable and an amazing service

Very thorough and explained every procedure along the way. Gave advice about improvements I should make. Answered my questions to my satisfaction.

Everyone is always so welcoming and friendly, the practice is bright and clean. Preet always makes you feel comfortable and at ease during the appointment.

The dentist, Pre, is Trustworthy and highly professional.

The nursing staff are very helpful with the dentist being very professional

The Reception staff were very pleasant. I had a very short wait upstairs before I was called in.As always Jay was welcoming, empathetic, efficient, calm. I always feel completely at ease with Jay and would strongly recommend him to anyone who is nervous or children.Following my check-up, I settled up at Reception and was on my way. A very good experience, thank you everyone.

Polite and pleasant reception. No significant delay in in being attended to. Very professional attention from clinician

Very professional approach

Jay is a great dentist

Highly professional and caring staff who put patients at ease.

I have always felt at ease sitting in the dentist and hygienist chair.

Availability of appointments, friendly staff, treatments, ability to get urgent treatment when needed.

I always feel I am treated well and being given appropriate information.People treating me are always approachable and prepared to listen to help me in the best way they can.

Ben is just A star. I’m a nervous patient and he always makes me feel comfortable and safe. I have and will continue to recommend Ben to friends and family.

The atmosphere is pleasant, and procedures are often explained beforehand with varying options which makes you feel like you're in control.

The attitude of both Ben & Sam. I have known them for some time and they always treat me with respect and professionalism. More than anything, I love their sense of humour. That may seem a strange reason for feeling at ease, but it's an important one for me.There was also a 'Stand-out' reason why the appointment yesterday was special. Both Sam & Ben commented on how I looked. Ben in particular was extremely complimentary considering that the last time I was at KIngsclere I didnn't know that I was close to being rushed to hospital and having just 12 hours to live. The fact they both remembered how I looked before & me now, having come through the heart scare I had, meant a lot to me. If they are like that with me, I know that they will and I'm sure do, treat all their patients with their special blend of care.It's that last word that sums it all up...they really do care.

I have always found Ben to be an excellent dentist in every way!

Friendly, efficient Reception staff. Offered ground floor appointment to accommodate my current mobility issues. Thorough examination from clincian, detailed feedback. All round good experience.

no problams

Fantastic service by both Sam (Hygienist) & Ben (Dentist). Both explained everything that they were doing & as I travel from NI to see them Ben even came up with how we can maximise my time for check ups/treatments in the future to work around my travel.

All the staff were friendly, efficient and professional. Although my appointment was only for a check up was very well conducted

I was seen on time and the people I saw were very helpful and friendly.

The service and customer care was beyond my expectations. Such care and kindness throughout.

Both the Hygienist and the Dentist (Jay) were friendly, efficient and professional

I find all the staff at Kingsclere Dental practice always kind & helpful. It's nice to sit down when you arrive, then wait to be called. The tre3atment I received was a usual very good.

ease of booking appointment, professionalism of the reception staff, the hygienist, cleanliness of the premises and surgery.

Ben has been very understanding of the situation and his support is very much appreciated.

Was very satisfied with my treatment.

Everyone at Kingsclere Dental practice is welcoming, personable and exceptionally professional, as well as open and approachable. Always lovely going there. Nothing is ever too much trouble. They care.

I was a very nervous patient before attending my first appointment at a dentist in nearly 20 years.... Kingsclere staff have taken this on board and - as if by some spooky dentistry magic - I am now confident and relaxed about going to the dentist. Sincere thanks to all the team from receptionists, dentists and hygienist.

The staff are friendly and welcoming. My dentist is very caring and explains the procedures very well.

No Comment

I felt that during the whole process my needs were at the forefront of all decision making.

Friendly professional service

I felt comfortable all through my treatment and Michelle kept asking if I was okay That was very reassuring

Reception welcoming, hygienist very helpful and gentle. Good advice given on oral care. Dentist friendly and his ongoing care has alleviated my anxiety.

Having my fear of treatment acknowledged and being listened to and taken through the process with care.

The professionalism and friendliness of the hygienist and dentist and their support team

Sam is the best hygienist I have ever had.

I have used this clinic when Mr. Charlton was the dentist and always found them very helpful. The clinic is very efficient and clean. The staff are always very polite and courteous. I hear others with their tales of woe about their dental practices, so I am very fortunate to be on their list.Archie Walker MBE

Calm and efficient dental care.

Friendly efficient service

The dentist is excellent!

The dentist - explains things clearly, manner is great with the patient. The practice is of a high calibre.

We are delighted to be attending Kingsclere and appreciate the friendly and efficient care taken by everyone.

I found that it was easy to get an appointment, the staff and the dental team are always friendly and helpful.

Helpful efficient reception. Jay is an excellent dentist

The staff are very friendly and caring. I am a nervous patient and have recently been waiting for hospitalTest results, they could t have been nicer.

I had a chipped tooth requiring a filling. I was able to get an appointment very quickly and the follow up treatment was the next day. The staff were very helpful and I felt in good hands with the treatment which I was very pleased with.

Explained the whole process and procedure thoroughly, dealt with me in a comfortable manner, made sure I was comfortable throughout the process.

Everbybody id friendly and efficient

All the dental people here are very helpful and nice very good with children and people that are worried about going make you at ease

Good experience and ability to see the same dentist

Reception were amazing and very welcoming. I had a very short wait before I was called in by the hygienist. Michelle was Amazon and I can’t recommend her enough. She spent a lot of time explain inf everything I needed to do to improve my oral hygiene and left feeling like she really cared rather then just another hygiene appointment in her day. Highly recommend Michelle

Excellent care by the dentist.

Welcome. I was listened to

Efficient and professional, from the reception desk to the dentistry. Clear communication and support throughout the entire process.

Hygienist and dentist listened to me, I was very happy with the service.

Staff understanding very anxious patient but they make me feel at ease and comfortable

Very friendly team, all staff members where very helpful.

I have a bad gag reflex and both the hygienist and dentist are very good at explaining what the are doing and take their time with plenty of little breaks

Friendly and understanding staff

Very professional and caring team

Friendly and professional approach from reception to dental treatment

Being listened to and treated gently as I am a nervous patient

Amazing staff

The whole team are always extremely good at their job and always friendly and welcoming

Relaxed atmosphere, Freindly staff.

Jay is the best dentist I've had in 60 years

Dentist was very attentive and explained exactly what was being done, and why.

The Hygeinist performed the treatment in a friendly and profesionap way. I was kept informed of what was happening at all times. The Dental Nurse assisted in keeping my mouth free of excess water during the treatment.

Just felt confident that I would be listened to and treated well.

My dentist is superb! He makes the appointment very comfortable and is particularly nice. Explains everything really well.

The whole experience was stress free and calming. I felt the staff had my best interests at heart.

Good level of care

Kind friendly and professional

Professional and friendly manner of all the staff at the practice

The friendly attitude of the dentist

Good treatment.

The dental hygiene therapist, made my daughter worry less and took the time to make her feel comfortable, and took time to say what she was going to do and took the time to answer any questions my daughter asked

I saw the hygienist on time and she was knowledgeable and efficient. Which meant I saw the dentist on time for a check up and a minor issue was dealt with at the same time. All very efficient

The staff were kind and courteous and the clinician was outstanding

Always friendly and helpful during any dental work

Polite,friendly and professional people.

Most reassuring by all staffand appreciate calming chats

Jay was excellent - he took time to explain and was very helpful

I have used Kingsclere for many years and have always been satisfied wit the treatment and advice given.It is in a convenient location andbeing able to park opposite in the Church car park.

As usual, I found the whole experience pleasant, comfortable, and informative. All the staff, reception, hygienist, and dentist were friendly and efficient.I cannot speak too highly of this practice.

Very caring dentist wanting to make sure everything was carried out expertly. Lovely nurse helped put me at ease.

Feel highly confident in treatment. As I’m someone who has a real fear of dental treatment this is very important. Was treated with respect and patience

Absolutely brilliant 1st experience here. Recommended by 2 friends and I can see why. Lovely reception team to welcome you and the dentist I saw Preetpal Marjara was fantastic. Took time to thoroughly examine my teeth and gums, took x-rays which he showed me and talked me through. I felt like a valued patient and the customer service was excellent. I'm so pleased, I'm moving my kids here as well. Can't recommend them highly enough. Worth mentioning I came to Kingsclere for a second opinion as My Dentist told me I needed 5 fillings and a tooth out which was completely unnecessary and therefore saved me nearly £1000 and a lot of discomfort.

No

I have been a patient with Kingsclere for over 20 years. Have always had great service. There has been some changes over recent years but feel they have been for the better. Feel the experience is always extremely good.

The staff were very approachable and listened to what I had to say.I could recommend anyone to go there.

highly satisfiewd with treatment

Managed to book my son in for a sameDay emergency appointment. Highly recommend

Personal connection with staff; their genuine interest and professionalism

Respectful and informative staff, always giving full explanations when asked,

Friendly, polite and tiely service

Feel at ease and not rushed .Very understanding and gentle with my child explaining everything every step and what is being done. My child was completely relaxed and felt safe, he has autism and would find this very challenging to cope with .Due to the kind , calm and caring dentist this made it possible big thank you .

Great

Ben is all I can say. Not met any others. But it is only Ben that keeps me there as I don’t like big conglomerates

Efficient service. Detailed information and advice about treatment received. Very friendly, welcoming, interested professionals at reception, hygienists, dentist and dental nurse. Clean and welcoming surroundings.

Highly professional dentist . Gentle and knowledgeable.

The answer to this question is in the survey answers

Katy is a brilliant Theripist and she was great with my girls. Where another dentist couldn’t see in their mouths. Katy was able to look in both of their mouths. And she my check-up to and cleaned my front teeth too.

The appointment is on time staff are courteous and I receive good treatment

Always feel safe, treatment not forced on you I have already recommended the surgery to friends

Efficient and friendly service

Clean. Tidy. Current staff friendly and capable.

Friendliness and courtesy of everyone

The staff and clinicians at the surgery are always so friendly, welcoming and helpful. Preet always makes me feel so welcome, has a laugh and always takes an interest in me and my day. He always lets me know what will happen next, I don’t see going to the dentist as a chore.

Highlights: were offered a cup of tea for the 10 minute wait between appointment.Less good: Still finding ultrasonic cleaning uncomfortable in one area but improved from last visit. Suction a little uncomfortable at one stage but everyone very caring and cheerful.

I have confidence in both my dentist and hygienist.

Everything was explained to me, the clinicians were friendly, the surgeries were clean and well kitted out. I felt confident in the clinicians abilities.

It was easy to make an appointment and everything ran on time. All staff members were chatty and friendly and made me feel at ease and listened to. I got all the information I needed and the staff went above and beyond what I expected of them.

Never had a problem with the staff or treatment I have received here.

Everything is both professional and friendly

I cam to Cliff Rush as I had a phobia for dentists and had an extreme gag reflex. Cliff gained my confidence but I was concerned when he retired. Ben has taken over my dental care & has started to understand me so I can attend treatment, not yet to the level that Cliff did but that was a hard act to follow. Sam has taken over hygiene & is a lot better than the previous lady as she listens & understands my gag problem. The experience yesterday was almost pleasant. It also has to be said that the receptionists are always very helpful, eg yesterday, as the appt with Ben had to be moved to next week I got a bit confused about times on the 2 days, despite feeling a bit silly Denise the receptionist was very understanding & helpful. Great team

Years of very good service. Staff are always very well skilled and able to answer any questions and you are never put under any pressure to take up expensive and unnecessary cosmetic work on your teeth.

Very friendly and professional team

Excellent care from my dentist.

Very efficient and great care

My treatment was very professional with the unexpected recementing of a crown handled very well. A thoroughly pleasant experience.

Both dentist and hygienist are very efficient and friendly.

I felt really comfortable in the place ,and with the staff

Whenever I have an appointment at Kingsclere Dental practice I always feel confident that I will be treated well. All the staff & the dentists are really nice & friendly. We have been coming here for some years & will continue to book appointments.

I was treated with great kindness and consideration, especially as I had not been to the dentist for some time

My dentist was very thorough and did an excellent job on my filling.

Very responsive to an emergency requirement from a non registered patient and excellent service on the day(s) visited

The hygienist and orthodontist were friendly and polite. I’ve been a patient for many many years

Exceptionally Friendly and professional

Really friendly staff, knowledgeable and looked after me. Listened to me and my queries. For someone who isn’t keen on the dentist, they made me feel very comfortable.

I was able to get an emergency appointment when my filling fell out. Following this appointment I was offered an other appointment to have filling replaced two hours later. All staff were extremely helpful and pleasant - I am going through chemo and a stress - less visit to the dentist makes all the difference.

Great dental skill

Promp polite excellent service

Friendly professional service..She went beyond . After talking with a colleague. They put together the best care plan.I was already very happy , then more so.

Customer service

Thy did what they said

The Clinician - Preetpal Marjara - was excellent in all respects. Super attitude and focus on customer care and giving me great advice.

Have been at practice for nearly fifty years. And know how hard it is to take over a practice when I had same dentist for thirty years. Every one has been so kind and understanding and hope the dentist stay and not move on. Very happy with my dentist and the team thank you

Preetpal was extremely understanding and kind. He eased my nerves and made me feel safe during the root canal procedure. He was very thorough, taking a lot of care. Couldn't have been better, thank you!

great care ,and attention to detail,

Practitioners are always professional, kind and helpful

very efficient practice

The service I received from Preet has been excellent. I can not fault his professionalism and clinical skills.I appreciated his flexibility to fit me in at short notice, his kindness and his patience! He is sn asset to the Practice.

I was seen by a new dentist who was very courteous and on time and didn't look for anything to be done that didn't need doing!

Rapid urgent appointment; helpful dentist

Hygienist explained the treatment and was encouraging about the improvement in my hygiene

The practice is presented as a highly professional unit which it is although costs are high the service given is highly satisfactory

I am elderly & disabled. I was offered respect, courtesy and understanding. Everything was explained very well and I was highly satisfied. I will recommend this surgery anyone.

wlooked after and treated with respect, a nervous patient/

Great hygineist , very helpful and friendly receptionists, exceptional advise and treatment from the dentist. Was put at ease and everyone was very caring.

Ben is great. Other dentists you have had were not! Please keep him! The cost is far too high, though.

Emergency appointment, got in within two hours, tooth was washed and cleaned, tooth saved!

My Hygienist Sam, is always on time, she explains what she is going to very thoroughly and I trust her opinion and advice.

Had such a warm welcome by the lovely ladies on reception. They were both very good at making me feel at ease for my appointment. My hygienist named Michelle came out and collected me personally and I thought that was really good and made me feel at ease from the start, Michelle was excellent all through my appointment. Explained everything she was going to do. I can’t recommend her enough for a hygiene appointment

Fantastic services as always.Staff always helpful and friendly.

The care and attention of my hygienist was excellent

Huge thanks for looking after me when dental phobia suddenly hit. Much better experience than previous hygienist appointment.

I think it is self explanatory from my answers.

I explained the problem (broken filling or tooth) and it was promptly dealt with by Preet. He was very thorough and kind. Plus he took care to get it right.

I am very happy with my treatment at Kingsclere Dental Practice. Have been coming for years now , always have good advice & treatment for my teeth. I was particularly grateful last year when a Crown fell out & my Dentist had another fitted on a plate with other false teeth. I was so pleased with it. Thank you.

The Dental Hygienist was professional and efficient, as well as friendly. The Dentist was also completely professional and had a delightful manner

I was treated with respect and the team was very professional and helpful.

Dealt with promptly by reception on arrival and directed upstairs, had a joke with the receptionist as it had been moved since last time. Very friendly. Waited for a few minutes before my appointment and the dentist and nurse were both professional and friendly.Booked next appointment easily.All good.

It was an emergency filling required and I got my appointment within two hours of phoning up!

Excellent

I have always been highly satisfied during my time as a patient with the Kingsclere Dental Practice.....and OI have been a stalwart patient for many years now!Excellent service and the staff are all lovely.

Hygienist was pleasant, considerate & informative so I knew what she was doing throughout.

Arrived ten minutes before the appointment when the surgery was at lunch. Was allowed entry to sit down to avoid the cold and wet weather. Receptionist was polite and courteous. Similarly Ben, my dentist, who is always polite and cheerful introduced me to his nurse and explained the procedure and covered the alternatives to me before proceeding. Asked me to let him know should I fell any discomfort. Very pleased.

Very tricky root canal work was completed satisfactorily

All went well on this appointment

The appointment was planned and all aspects executed well

My visit and treatment received was equal or better than any previous visit to a dental practice. Perfect!

I had everything explained and I felt completely safe and look after

Highly professional, helpful, amazing service from all the staff, with special thanks to Ben

Reception staff always polite and helpful, comfortable waiting area with magazines. Although I didn't see the hygienist at this appointment, the friendly and informative staff are usually very helpful My dentist too was his usual cheery self and always puts me at ease.

The dentist took time to put us all at ease, and listened to our concerns

Very friendly, no problems. Attended with young daughter, who also received a checkup. Dentist remembered details of her hobbies from last visit, making her feel comfortable. All round excellent service.

The appointment was on time. The clinician discussed fully any problems I may have regarding my teeth/mouth. Checked my lymph nodes - I am a recovering NH lymphoma patient.

It was a regular check-up - everything went smoothly and there were no issues.

Rang in the morning and was fitting in the same day, the receptionist was very helpful and the clinician was very good at explaining everything and put my mine at ease, staff and clinician are nice and friendly.

Jay the dentist and his nurse Josie were very professional and made me feel at ease as I am petrified of needles and very anxious. They explained everything that was going to happen during my appointment. They are both a credit to the practice.

I was made to feel welcome and very much at ease, the dentist explained everything to me as he was carrying out the treatment and informed me of what will happen at my next appointment.

The hygienist was new to me but she was extremely informative and checked that I was was happy with the procedure she was going to do. The dentist was also new to me, I was extremely happy with her advice and the examination and will be pleased to see her at my next appointment

Reassuring as I am very nervous and had terrible experience when younger!

The dentist explained everything to me

The dentist I had booked with ( Senbagavalli Anbazhagan) was the first time I'd had an appointment with him. He was excellent, incredibly friendly and clear about what he was doing. The help from the nurse and reception team was also fantastic. 5 stars all round!

Quick friendly

Efficient, friendly, professional

Discussed future treatment plans. Helpful and very clear.Follow up email received as promised.

everything went to plan and was not a trauma

Short notice appointment. Dentist is exceptionally good and he explains treatment well and works extremely efficiently.

Clinical staff friendly, approachable and knowledgeable.Reception staff friendly and efficient.

Easy to reschedule this appointment after previous appointment cancelled by myself due to snow.Check in online easy.Appointment started on time and everything re the treatment was explained beforehand.After finished further explanation given to what needed to do ongoing at home.

Dentist was very professional and kind

Very calming atmosphere both with Hygienist & Dentist.

The treatment was painless and effective. The hygienist explained exactly what she was going to do.

Friendly and professional

Everything ran smoothly. I arrived early for my appointment and I was seen earlier than I expected.The Dental Nurse was kind efficient and knowledgeable. The Dentist was polite and probably the most gentle Dentist I have ever had.He performed the filling quickly and efficiently. Both he and the Nurse were friendly and sociable.A very pleasant experience which says a great deal from someone who used to have a phobia about Dentist.

I first went to the Hygienist, Sam, she is very professional and thoughtful.. I then had a check up with my dentist Preetpal Marjara. He is utterly fantastic and always very professional and extremely helpful. I can't praise him highly enough and the dental nurses that work with him. I really don't like going to the dentist but he has turned this around and he's fantastic. Very highly recommended him and thank him for everything he has done so far to help me.I am disabled and he goes òut of he way to make sure I am comfortable.

I had a broken tooth. An appointment was made quickly as I had some pain. All solved at the practice.

Pleasant and professional at all points of contact

Friendly and professional staff.. love the upgrades , TV screens and music

It all ran according to plan.

Exceptional treatment

Jay was really gentle, caring and attentive when he had a look at my son’s teeth. He explained to us the best ways to look after his teeth and what to do to prevent tooth decay. I highly recommend this practice. top quality dentist.

Sam the hygienist always friendly, caring and professional in explaining what she's going to do, asking if I'm OK and being thorough and gentle with the treatment process. The dental assistant was also very polite, friendly and attentive.

Very patient with my children and made them feel comfortable. Receptionists are always very helpful and very friendly

warm, welcoming reception, especially Emma who made me feel very welcome. I was Escorted up to the waiting area where I waited for Dr Ben, Matthews and his nurse. The nurse called me in on time. dr Matthews was very welcome, and he listen to my concerns. we discussed my issues and put a plan into place. I was meant to feel very welcome overall 10 out of 10

Very smooth and didn't have to wait to be seen

Friendly efficient service with skilled operatives. All procedures fully explained as I was being seen by both the hygienist and the dentist. Very welcoming friendly reception staff.

problem solved very quickly

Everything went very smoothly and with no drama - everyone was helpful, professional and polite as always.

Quick, efficient for an emergency appointment

Sometimes one needs to see the dentist. They are always helpful.

Ben was extremely patient with me, explained the procedure and made me feel more at ease. My filing looks 100x better! Really pleased

In my experience, the practice is well organised, Reception staff are polite and responsive. Clinical staff are welcoming and have got to know me and my needs. The caring and skilled.

I was received on time with great courtesy by the reception team, my hygienist came and invited me into her surgery in person and while there was treated with great consideration, given the fact I was suffering from hip pain which made lying horizontal a bit of a challenge. Similarly with my dentist, the dental nurse and dentist were both friendly, respectful, considerate and kind. I could not have asked for a more helpful team.

As per my answers to your previous questions

Preet and his nurse were both very professional and I am very satisfied with the work done . However when phoning for an appointment my call was not answered it would be helpful to have a call back service

The dentist, hygienist and assistants were very helpful and pleasant. They explained everything in detail.

Everything went like clockwork. Nicely welcomed by the front desk staff, hygienist and assistant were first class, and dentist and nurse very calming. It's great to come out of a dentist's with a smile on your face!I just wish that dental help like this was available to many more people in England.

Jaymal Kotecha is a credit to the practice.

Excellent dentist and very good receptionist. Long time patient as myself really appreciate how good this practice is.

Seen on time reception very friendly dentist explained everything well

The dentist is professional, very gentle and efficient

Nothing really to add, it was just spot on from start to finish with nice happy people

Clinical staff very professional and friendly and explain treatment given and offered in detail

My dentist and his assistant have been AMAZING during the whole process of an invisalign brace. Made me feel comfortable from day one. Fabulous!

They were particularly helpful as I was running very late and they kindly accommodated usSo lovely to the kids and they enjoyed it

Professional service

Seen on time. Friendly dentist and nurse.

Excellent service, all staff friendly and professional. Makes going to the dentist enjoyable!

Friendly professional staff and efficient service. Very easy to book in for emergency treatment.

Managed to repair tooth in one day

The clinician decided to X-ray the tooth and having found the root was split she recommended it was extracted immediately thus I didn’t have to come back another day.

Very well organised at reception. The waiting area is very clean.Hygienist very pleasant.Dentist and nurse very nice and make you feel comfortable.

ALL STAFF WERE FRIENDLY AND PROFFESIONAL

Very understanding and supportive.

Preet was a very professional and engaging dentist ably assisted by Jelena, his nurse.

The procedure was quick, painless and well explained from start to finish, I was made to feel comfortable with the dentist who was extremely knowledgeable and happy. I have no issues in going back anytime!

I was seeing a new hygienist after years of being with my regular hygienist who is retiring. The new hygienist is excellent, she made me feel safe, was highly communicative, explaining everything that she was doing and was very gentle with the treatment

Ben is an incredibly caring and considerate dentist. Works hard to put my mind at ease as a nervous patient. Always recommend him to friends and family.

Shen explained the problem and possible treatments available And treatment of another condition

Professional approach

It was an emergency appointment scheduled the same day which I was grateful for. I felt the assessment of my toothache was thorough with a visual oral inspection and then x-rays.

The hygienist, dentist and dental nurse were all very thorough and very good. I am able to discuss my dental issues with them.

The treatment was explained in detail and was carried out very satisfactorily. The dentist was polite and careful.

Everything fine, staff and dentist highly capable, friendly and helpful

Clear explanation of procedure

my previous appointment left me in excruciating pain and petrified to return. this appointment with a different dentist I was listened to, respected and was talked through everything. no pain at all for the same treatment I had previously!

Since joining this practice i now attend regularly with ease despite a dental phobia. This is down to the attitude and care given by all staff that help me to feel safe

Friendly, efficient, professional service.

For all the reasons you have asked the questions

All proceeded on time and as expected. Staff were professional and courteous.

I have been with Kingsclere for about 5 years now, the last year or so with Jay. I rang the Practice last week with a concern, and the Receptionist kindly gave me an emergency appointment yesterday. As always, Jay treated me with the utmost professionalism and compassion. I would also like to thank his Dental Nurse, Hasna, for her support. Many thanks.

Jay is very professional, he listened to my concerns and was able to offer me a solution. He is also very caring and understanding. I am not nervous of coming to the dentist but would highly recommend him to anyone that was.

All staff were polite and happy and the environment was calm and clean. The dentist and Hygienist explained what they were doing at all times and were very personable. The reception staff were very helpful and supportive.

Good rapport with staff and all went well

I was given an early emergency appointment due to toothache and was treated very professionally.

Kingsclere provided the service I required with fuss.

Quickly and accurately got to the root of the problem!

The issue was dealt with speedily and effectively.

Because all information was given to me and all treatment was done in a professional manner

On time appointment, dentist friendly and approachable. Took time to carry out check up and explained comments and listened to answers to questions

Professional , courteous and thorough treatment throughout

Ben the dentist was amazing with my son, he has made coming to the dentist a great experience

Everything explained in simple terms

I was treated with respect by all staff.Ben, my dentist, has a similar sense of humour as me, and while some might think that's not important, it is to me.I also loved the 'family orientated' decor of the treatment room.

Appointment on time. Staff friendly and helpful.

Clinician was very thorough and gentle.

when I saw the hygienist I was having bad back problems and she was extremely helpful and suggested I came back to finish treatment when my back was better. I was not charged. she was very sensitive and understanding to my problem

Filling completed quickly and efficiently

This was a routine check- up, and a replacement filling was discussed , the outcome of which I was happy with.

very attentive service

Met my expectations

The clinician was very helpful and offered a few options to prevent future issues.My only issue with the appointment is that it only takes 10 mins and yet its £58.

Always exceptionally friendly and professional.

The whole operation was handled very smoothly and efficiently. The dentist was reassuring, informative and dealt with the extraction very proficiently. I couldn’t have felt more comfortable and secure.

Efficient, everything explained, nice people

Appointment time suited me, short wait was not a problem, dentist fixed my broken filling, everyone was very welcoming.

Helpful and professional

A very 'user's friendly dentist

Have been attending the practice for the past 40 years . I know the staff & they know me but following new management I am still getting used to new receptionists.

Because everything weny smoothly and in a professional and friendly manner.

No delays, Appointment on time. Explained the treatment needed. Booking made for another appointment within the following week. Friendly staff. Clean environment. Covid precautions observed.

It was about the same as last time

Everything was fine as it always is. Friendly and professional.

My treatment has been carried out by Ben .He was very friendly, kind and professional. The nurse was also kind and professional. In the past I have not always been satisfied with the treatment I have recieved but I now feel that I have found a practice and a dentist that I will continue to use.

Very efficient and timely.

I was terrified by dentists until I was introduced to Cliff Rush. He helped me get over my fears without being condescending or dismissive about them so I slowly learnt to trust him. I have now had root canal work, teeth extraction, replacement teeth and been helped to cope with a very reactive gag reflex due to my experience in earlier life. I was concerned when Cliff retired but he explained to Ben what my problems were and Ben has been extremely helpful and understanding. Consequently I have recommended quite a few friends to make contact as the service is so good.

Quick and efficient, zero pain, overall a positive experience (even tho it was a filling) Ben is great and nurses in training completely unobtrusive

I was put at ease the treatment was explained fully, and was executed painlessly

Friendly and very professional service

Preet was very thorough, friendly and professional

Super service and attention.Little more to say, except....thank you.

I think the implementation of a £1.25 per minute charge for failing to appear at an appointment is extreme. Sometimes things in life are beyond our control and to be punished for them is unacceptable. Will patients be compensated to a similar degree if a dentist develops , for example, covid and is quite rightly unable to attend a clinic.

Ben dealt with my problem efficiently & professionally.

All personnel were very polite and helpful. Dentist Ben done a full examination of my teeth and took X-rays. He then pointed out the teeth which need liking after which may further attention in the future.

A professional but friendly approach by the team.GENTLE and thorough treatment.

I am always nervous visiting the dentist but the clinician is first rate at putting me at ease and making allowance for a medical problem I have.

The first time I had an appointment with the new Dentist, Jay. He was very professional, friendly, thoughtful and informative.

I found I was highly satisfied with my experience. Jay and the nurse were polite and kind.I’m scared of the treatment that I may need, however Jay puts me at ease.

The dentist listened to my concerns and gave reassuring attention and advice.No action necessary.

Sam is always professional, capable, helpful and cheerful - just what you want with your hygeinist!I would also like a special mention for my new dentist Prabitha whom I saw for the first time at my previous check up. She was extremely professional and was able to sort out an existing problem that my previous dentist did not. I felt I was in very capable hands with Pabritha - fingers crossed I am able to keep her.

I had a difficult extraction which seriously overran and no point did I ever perceive that it was problematical for the team. Senior expertise was consulted as required. The staff were very considerate and caring in their approach to the situation which must have had a knock on effect for other appointments. Thank you and well done.

I arrived early, went straight in. Sam was efficient and lovely as usual

Everything was friendly clean and very professional.

.

The prompt treatment following the loss of a filling. The treatment was explained to me.

Everyone was extremely pleasant. Jaymal is very good at both listening, and explaining the best plan of action. Whilst I was in Waiting Area I also chatted to my Hygienist Lucy. Great staff interaction all round. The Reception team are also good on the phone as well as face to face. Nice atmosphere.

Hygienist was very helpful, friendly and professional. Her treatment was painless and I felt she really looked after me.

Sorted out my broken tooth

Excellent experience from the receptionist to the dentist.

Waited very little time for appointment to begin and had my check up with the friendly dentist who explained everything. Appointment was carried out promptly and the dentist explained what I could do to help out my sensitive tooth. Easily booked up again for six months time.

The whole process was very easy, all staff were very friendly and Preetpal was fantastic. Very gentle, reassuring, polite and knowledgeable. Really couldn't be happier!

Ben was fantastic with my 5 year old son and is a credit to the practice. He put him at ease the entire time and also explained to me what to expect going forward

The appointment was straightforward, the dentist very approachable and clear about his findings. The suggestion of a hygienist appointment is sensible and I was reassured about a partially erupted wisdom tooth.

I have been seeing Ben for about 10 years & trust him totally so will always go wherever he works. I know if he is involved then the service will be fabulous.

It was very pleasant

Because Sam who has been my dental hygienist for some time now is always exceptionally friendly and efficient and always explains in detail which procedure she is about to undertake.

The dentist was very attentive, knowledgeable and showed valued experience when discussing my needs.

The Hygenist was helpful and explained exactly what she was doing. She managed my anxiety excellently. it was a productive and easy process form start to finish

Listened carefully to problem and offered quick and acceptable solution

All staff are kind, polite & welcoming. The process of booking etc is easy and the dentist is informative and easy going.

Everything was efficient and I was put at ease

I find the whole team at Kingsclere Dental practice always friendly & welcoming and am pleased with the treatment I receive.

Routine checkup went well as normal

A lot of changes have happened recently and although I don’t think the surgeries are better in fact most are smaller but the new staff seem as lovely as the old staff. I think there may only be 1 old staff member left and she is the best. Well done Lucy, please don’t ever leave.

Emergency treatment re filling. Everything perfect after treatment

Ben, the dentist put my children at ease- chatty, knowledgeable and professional

A totally painless experience due to previous care by my dentist and hygienist.

The dentist was very polite and understood how scared I was. I felt no pain and was very satisfied.

As someone who is very nervous of the dentist due to previous experience, from my very first visit I have been taken care of, my nervousness has been handled sensitively and with care, and the dental staff are so calming and put me at ease

I received treatment for the tooth and antibiotics for the abscess. Also referred to Basingstoke for further treatment of the gum. All this happened the day after phoning the surgery.

Dentist is v good with children and answers my parents. Not unrealistic when dealing with a toddler

I have always been highly impressed by all the staff.The skills and patience the dental surgeons have…..plus humour!

Because they did what was necessary

A straight forward checkup which was dealt with professionally and effectively.

Dr Sen is very caring and tries to clarify my options for resolving my issues

Everyt5hing went smoothly.

Very attentive and friendly

Treated quickly, kindly and professionally. Everyone was lovely.

Always efficient and usually on time. Dentist is friendly and explains everything very well. Dental Hygienist is amazing

I felt like I was being listened to. Everyone was very friendly.

It was a friendly welcome and everything was fully explained to me.

The moment I walked into the reception I was made welcome and able to relax. My hygienist and assistant were polite and talked me through the proceedure and kept me up to date in what they were doing.

I am a very nervous patient and terrified of the dentist. He put me at ease and was lovely . I wish I had the money for him to do all the treatment I need but on a pension so this is not.possible.

All the work was carried out professionally in a friendly atmosphere, Details of what was being done along with advice on brushing the new bridge where very helpful.Previously treatment by same dentist and hygienist made me even more confident

Both hygienist and dentist were very friendly and professional and took care to understand the patients needs.

Dentist imbues confidence in the patient, explaining in detail each step of the examination and potential future issues.

Frendley and explained all treatment as it was given . Not rushed not long to wait to see dentist professional and reasuring

Hygienist very professional and courteous, and interested in patient, and offered tea because of slight delay between her appointment and the check-up appointment.Dental surgeon inspires significant confidence.

I just had a check-up and talked about further necessary treatment.